Privacy Policy

Last Updated: 14 July 2026

This Privacy Policy explains how base-gorge collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect information that you provide directly to us when you submit enquiries through our website forms, including:

• Your name and email address
• Service preferences and project details
• Any other information you choose to provide in your messages

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Pages you visit and time spent on our site
• Referring website addresses
• Operating system and device information

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Communicate with you about our services and your projects
• Improve our website functionality and user experience
• Comply with legal obligations and protect our rights

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and delivering services
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a new effective date.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

base-gorge
24 Clocktower Mews
Bristol, BS1 6QG
United Kingdom
Email: [email protected]